Payment Methods

Accepted methods

We accept the following payment methods:

monasun.com
  • Apple Pay is currently available, but it is only visible when you use Safari on iPhone, iPad, or Mac.
  • If you want to pay with PayPal but do not have a PayPal account, you can safely and easily use the services as a "guest". If PayPal does not support your currency, your payment will automatically be charged in U.S dollars.

Currency

Monasun.com only charges in US Dollars (USD).

However, our website displays different currencies as below. Please hover over the USD icon at the top right corner of your screen to see a drop-down with alternative currencies.

Please note that final charges will be made in USD, and the prices in non-default currencies are not guaranteed to be accurate.

International fees

Monasun.com is a global company, and payments are often routed through the United States, United Kingdom, Canada, and Singapore. This information might appear in your transaction list. Therefore, you may need to pay international fees if your payment goes through gateways outside the US. This fee is charged by many credit card issuers, and we have no control over it.

Solutions to a failed checkout

If you encounter difficulties while completing a payment, please consider the following suggestions:

  • Unable to pay with your debit or credit card:
    • Ensure that all information is correct, including the credit card number, expiration date, CVV code, and billing address.
    • Check your credit or debit account balance for available funds.
    • Verify if your card is authorized or if the default online transaction limit is too low.
    • Try refreshing the page or logging out completely and then logging back in.
    • Use incognito mode or a different browser/device to make the payment.
    • Start a new order instead of attempting to pay for the same order again.
  • Unable to pay with PayPal:
    • Check with PayPal to see if your account has a transaction limit.
    • According to PayPal rules, the shipping address and billing address must be in the same country; otherwise, the payment will be declined.
    • Try using incognito mode or a different browser/device.
    • If PayPal is still not working, please use your debit or credit card (Visa, MasterCard, Discover, and American Express).

Security

At Monasun.com, we take your privacy very seriously, and the entire process is completely secure.

We have an SSL Certificate, which is widely accepted as a standard technology that uses encryption algorithms to protect your data and prevent hackers from reading or modifying your sensitive information.

Your personal details are kept safe, and your credit card information is not stored on our servers.

We verify each transaction with the credit company and only process orders after receiving authorization from the credit company. Additionally, on credit/debit cards, CVV verification is required before your order can be completed.

If you have any other questions about payment, please check our FAQs, reach us at support@monasun.com, or fill in the contact form for further assistance.